Organizations today face rapid change, increasing employee expectations, and rising demands from customers, shareholders, and regulators. HR departments must therefore operate with strong policies, clear procedures, and effective performance management systems. This course equips participants with the skills to design HR policies, recruit and select employees, build performance appraisal systems, manage workplace issues, and implement compensation and benefits frameworks. The program blends HR best practices with practical tools to support organizational effectiveness and employee engagement.
- Define HR functions and develop effective HR policies.
- Recruit, select, and interview candidates using structured methods.
- Build and implement performance management and appraisal systems.
- Retain employees through communication, recognition, and work life balance.
- Manage compensation, benefits, and legally required programs.
- Address volatile workplace issues professionally and legally.
- Conduct employee investigations, exit interviews, and terminations
Day 1: Employee Selection & Recruitment
- Finding and attracting candidates
- Conducting structured interviews
- Pre‑employment testing and screening
- Making the job offer
- Legal and ethical considerations in hiring
Day 2: HR Policies & Employee Handbook Development
- Why organizations need HR policies
- Essential components of HR policies
- Writing clear and enforceable policies
- Designing the employee handbook
- Communicating policies to staff
Day 3: Performance Management & Appraisal Systems
- Developing a performance‑management system
- The performance‑appraisal process
- Conducting meaningful performance reviews
- Types of performance‑appraisal methods
- Psychological contract and employee motivation
- Linking performance management to organizational goals
Day 4: Employee Relations, Retention & Compensation
- Fostering effective workplace communication
- Reward and recognition programs
- Work‑life balance strategies
- Resolving workplace conflicts
- Conducting exit interviews
- Wage and hour laws
- Compensation systems and variable pay
- Benefits packages and legally required programs
Day 5: Workplace Issues, Investigations & Termination
- Handling volatile workplace issues
- Email, internet, and computer usage policies
- Violence and substance abuse in the workplace
- Monitoring and workplace dishonesty
- Conducting employee investigations
- Legal and humane termination procedures
- Post‑termination compensation and benefits
- HR Managers & Officers
- Supervisors & Department Heads
- Executive Managers
- Corporate Planners
- Change Management Teams