By the end of this course delegates will be able to:

• Identify the characteristics of an exceptional trainer
• Conduct short group training sessions that incorporate key training concepts
• Develop an effective training style, using appropriate training aids and techniques
• Understand the key principles of effective communication 
• Explain various methods for making lecture-based programs active
• Describe a needs analysis and why it is a necessary step in any training program
• Know how to write training objectives and evaluate 
• Develop a training program structure
• Present information in a clear, concise, engaging manner 

DAY 1

• Stages of Interpersonal Communication
• The Training Steps & Stages
• Overhead Projector Demonstration 
• Essentials of Effective Training
• Components of Learning
• Nurturing motivation and the incentive to learn
• Principles of adult learning
• Learning methods 

DAY 2

• The learning cycle
• The learning process
• The trainer's role
• Putting yourself in the position of the learner
• Giving and receiving feedback
• Motivation and creating positive attitudes to learning
• Dealing with the difficult
• Identifying your audience

DAY 3

• Performing a needs analysis
• Writing objectives
• Outlining the program
• Differences between training and presenting
• Training vs. showing the user

DAY 4

• Researching and writing the program
• Testing the program & Managing questions and answers
• Questioning techniques
• Clues and tips in questions
• Types of activities
• Sensory systems
• Identifying the learner's preferred sensory system

DAY 5

• Psychology of adult learners and their learning mechanism
• Facilitating effective "uptake" and recall strategies in learning
• Getting buy-in
• Using humor
• Quick and easy games
• Troubleshooting games & Visual aids and presentation tips

• Executives
• Managers
• Trainers
• Anyone who need to sharpen his knowledge and skills in Train the Trainer