This is an interactive course looks at image at organizational and individual level. It aims to develop students’ knowledge and understanding on key concepts related to image management. Theories related to image management, leadership, marketing and psychology will be discussed. Participants can apply these concepts to project themselves and organization successfully and differentiate themselves from the competition.
By the end of the program, participants will be able to:
- Ensure their organization, product or service succeed through careful attention to brand imperatives.
- Craft a powerful brand positioning statement that reflects the brand promise and the expectations of their most valued customers.
- Build a fully aligned, brand-focused operation.
- Measure brand equity, track it and maximize it.
- Avoid the dangers and pitfalls of ignoring the laws of branding.
Module 1: Definitions and Concepts
- "Everything" Can be Branded
- Branding: From Business to Consumer to Business to Business
- General Brand Concepts
- The Power of Brands
- Branding as the New Marketing
Module 2: The Brand and the Customer
- A Matter of Perception
- Identifying Brand Associations
- Types of Associations
- Using Brand Associations to Create Value
- Understanding Brand Personality
- Crafting the Positioning Statement
- The Brand Promise
- The 7Ps of Branding
Module 3: Brand Equity and Brand Value
- Definitions of Brand Equity
- Brand Equity Models
- Measuring Brand Value
- An Element of Subjectivity
Module 4: Building Brand Portfolios
- Branding Philosophies:
- The Branded House
- Sub-brands
- Endorsed Brands
- The House of Brands
- Brand Growth Strategies
- Flanker/Fighting Brands
- Line Extensions
- Brand Extensions
- Successful Brand Extensions
- An Overriding Principle
- Simplicity and the Laws of Branding
Module 5: The Challenges of Branding
- Cash: The Branding Doom Loop
- Consistency: Living-up to the Brand Promise
- Clutter: Breaking through the Bombardment
- Designing Brand Identity
- Brand Touch-Points
- Branding Ideals
- Branding Elements
- Name, Logo and More
All those involved in decisions and actions impacting the health of the brand. It is also of direct interest to marketing, product and brand managers and supervisors. The concepts introduced are also of key importance to those managers who chart the overall strategic and operational policies of the company.