This course bridges core operational excellence principles with digital transformation. It equips leaders and practitioners to move beyond traditional lean methods by integrating technologies like RPA, IoT, Data Analytics, and AI to drive efficiency, agility, and sustained competitive advantage. Through frameworks, case studies, and practical application, participants will learn to diagnose inefficiencies, select appropriate tech solutions, and lead a culture of continuous, digitally-augmented improvement.
- Define Digital OpEx and its strategic value.
- Apply OpEx tools to identify digital opportunities.
- Evaluate key technologies (RPA, IoT, AI/ML, Analytics) for operational use cases.
- Develop a framework for piloting and scaling tech projects.
- Address change management and skills development for implementation.
- Formulate a roadmap for integrating technology into continuous improvement.
Day 1: Foundations & The Digital Shift
- Evolution from Lean/Six Sigma to Digital OpEx.
- Core principles: Identifying waste with a digital lens.
- Workshop: Current-State Value Stream Mapping.
Day 2: The Automation Toolkit
- Robotic Process Automation (RPA): Automating rule-based tasks.
- IoT & Cloud: Real-time visibility and predictive maintenance.
- Exercise: Designing an automation/IoT solution.
Day 3: The Intelligence Toolkit
- Data Analytics: Dashboards, KPIs, and root cause analysis.
- AI & Machine Learning: Predictive insights and use cases.
- Case Study: Solving operational problems with AI/analytics.
Day 4: Implementation & Change
- Digital OpEx implementation framework: Pilot to scale.
- Human-centric design and change management.
- Workshop: Building a business case & stakeholder plan.
Day 5: Strategy & Roadmapping
- Building a sustainable Digital OpEx culture.
- Developing a personal phased action roadmap.
- Capstone: Presenting a key application roadmap.
- Operations Directors/Managers
- Continuous Improvement Professionals
- Digital Transformation & IT Leads
- Process Engineers & Analysts
- Senior Executives overseeing operations