This training course is intended to give delegates the ability to:

• Understand all ISO 9001, ISO 14001 and ISO 45001 clauses and sub-clauses
• Be able to explain to colleagues any detail of ISO 9001, ISO 14001 and ISO 45001
• Plan, conduct and report management system audits
• Be a driving force in an organization's improvement processes

DAY 1

MANAGEMENT SYSTEMS

• Class discussion on delegates’ current knowledge and understanding of ISO 9001, ISO 14001 and ISO 45001
• Origins and Aims of Management Systems
• Introduction to ISO 9001 and Quality Systems
• Meaning & Content of ISO 9001
• Clauses of ISO 9001

DAY 2

ENVIRONMENTAL MANAGEMENT

• Relating the clauses of ISO 9001 to an organization
• Principles & Purposes of Environmental Management
• Meaning & Content of ISO 14001
• Clauses of ISO 14001
• Relating clauses of ISO 14001 to an organization

DAY 3

OCCUPATIONAL HEALTH & SAFETY MANAGEMENT AND MANAGEMENT SYSTEM AUDITING

• Principles & Purposes of Occupational Health & Safety Management
• Differences between OHSAS 18001 and ISO 45001
• Introduction to Auditing
• Auditing 9001, 14001 and 45001 together
• Typical Management System Documentation
• Planning the Audit & checklist preparation
• Opening Meetings

DAY 4

AUDITING IN PRACTICE

• Conducting the audit
• Assessing real audit scenarios
• Common non-conformances
• Identifying and classifying non-conformance
• Writing non-conformance (deficiency) statements

DAY 5

AFTER THE AUDIT

• Closing meetings
• Audit Reporting, Corrective Action and Follow-up
• Corrective action preparation & feedback
• Preparation to present a Closing Meeting
• Presentation of closing meeting feedback

• Senior Managers keen to see how to initiate improvement and increased profitability in operations and improvement in environment and health and safety
• Operations’ Managers needing to gain an understanding of enhanced control and departmental improvements
• Younger Professionals wishing to gain a detailed knowledge of ALL areas of their organization and the potential for improvement (auditing will take them to departments and activities which they would not normally see)
• Quality, Environmental and Health and Safety Managers wishing to enhance their knowledge of how to better manage their specialty staff and departments
• Junior quality, environmental and health and safety staff needing to gain a better understanding of the principles and detail of management system standards and the beneficial impact these can have on an organization
• Purchasing Managers who need to assess suppliers for consistency and good performance (by auditing)
• All staff involved in receiving third party certification auditors

Organizational Impact

The organization will gain precise knowledge in how to improve:

• Operational performance
• Environmental performance
• Health and safety performance

Personal Impact

Participants will increase their personal knowledge of, and performance abilities as follows:

• Understanding good management practice in quality, environment and health and safety
• Passing on best practice knowledge to staff they meet during audits
• Documenting and presenting to management observations and concerns in a concise manner so that improvement can be ascertained
• Advising their own organization in improvement in quality, environment and health and safety
• Advising supplier organizations in improvement in quality, environment and health and safety

Gaining knowledge of parts of their organization that they would not normally see, thus offering themselves a greater flexibility to take on responsibilities in a wider range of departments