The good and advance laboratory supervision and management can motivate dispirited teams of chemists and technicians to accomplish high quality work. It is very important to the lab supervisors and managers to learn how to create the success in their lab. The course is designed to provide an introduction and practical application of quality management in the laboratory. It is designed also to understand concepts of personnel specification, job descriptions, how to apply quality standards, how to do health and safety risk assessments, how to develop the technical, and methods in the lab and how to evaluate the lab results.
Upon successful completion of this course, the delegates will be able to:
- Understand how the business processes of a laboratory can be combined effectively with the requirements of ISO/IEC 17025;
- Integrate successfully important aspects that are essential to maximizing gains from the management system; and
- Provide an understanding of the roles of the quality manager and technical management.
- Introduction
- Principle of Leadership
- Management Functions
- Managerial problem Solving and Decision Making
- Human resource Management (HRM)
- Interactive Communication Skills
- Fundamentals of Financial Management
- Laboratory Building
- Laboratory Design Considerations
- Building Design and Site Selection
- Floor Planning
- Laboratory Configuration
- Building Services and Structure,
- Effective Budgeting in the Laboratory
- Laboratory Accreditation Requirement
- Planning to Work in the Laboratory
- Laboratory in Operation
- Job Responsibilities
- Training
- Reports
- Dead Files and Old Samples
- Paperwork Reduction
- Laboratory Records
- Sample Records
- Tests Records
- Results Records
- Personnel Records
- Maintenance Records
- Routine Maintenance
- Equipment Maintenance
- Validation of Analytical Methods and Procedures
- Quality control and proficiency testing
- Significant Figure Rules
- ISO 17025 Quality Manual
- ISO 14001 Environmental Certification and Management Responsibility
- Computers and computer controlled systems
- Laboratory Information Management Systems
- Laboratory Instrumental Technique
- Choosing the Right Instrument
- Quantitative Analysis
- Laboratory Safety Program
The course is of interest for the leaders within a laboratory –laboratory owners, and those who manage any aspect of laboratory operations.