This course is designed to empower participants with the knowledge, skills and attitudes required for effectively introducing organizational change, namely: planning, for change; considering what happens to people in times of transition; dealing with resistance through increased team involvement and developing the techniques of leading employees towards the shared vision of the organization.
By the end of this certification training course, participants will learn to:
- Participants are trained to maximize their sales potential by learning the rules of selling. From establishing interest, to presenting and closing.
- Negotiation skills are used in every aspect of life and business to achieve good results so understanding the processes involved in crucial for success.
- Understanding organizational change
- Exploring the future workplace
- Preparing for change
- Understanding what happens to people before, during and after change
- Managing the transition
- Communicating about change
- Dealing with resistance
- Negotiating new work arrangements
- Increasing team involvement
- Developing inspired change leadership
- Developing a change action plan for success
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This course is suitable for business and sales people in all sectors who want to understand good negotiation techniques and improve sales success.