Preparing for a crisis is not a luxury; it is a necessity. You know the odds are high that your company will suffer a disaster or crisis at some point. You cannot say you weren't ready; today's extreme public and government scrutiny demand that you should have been prepared. BTS Crisis Management & Business Continuity course will help prepare you for the inevitable. This comprehensive course provides up-to-date assessments and knowledge on issues that affect you and your organization cyber security, supply chain, terrorism, pandemic, DR trends, emergency response, leadership, data breach, communications, news media, social media — from the experts involved with these efforts. We also examine strategies for job and career improvement. You will have the opportunity to interact with our lecturers and with your peers from industry, academia, and government.
Upon successful completion of this course, the delegates will be able to:
- Presentations by and discussions with industry and government leaders/subject matter experts
- Current status of issues that affect you and your organization
- Interactions with peers from academia, industry, and government
- Lessons learned from multiple case studies
- Benchmark your BCP/DRP/CM program
DAY 1
Welcome and Introduction
- The Basic Course Information and Outline
- The Basics of Crisis Management and Business Continuity
- The Practice of BCP
- Case Study: From aircraft incidents to operations disruptions
- Pandemic Update: Issues, response, and case studies
- Your Boston Survival Guide: How to speak, eat, and drive like a Bostonian
DAY 2
- Current Issues
- IT and Disaster Recovery: Trends and Technology
- Cyber Security and Data Breach Update
- Supply Chain Management: Before, during, and after a crisis
- Emergency Preparedness & the Dimensions of Meta-Leadership
DAY 3
- Government Agency Response
- Local and Hazmat Emergency Planning and Response
- State Emergency Planning and Response
- Federal Emergency Planning and Response
- Working with the FBI on Terrorism and Data Breaches
- Topic TBD
DAY 4
- The Media, the Internet, and Your Crisis
- The news media: what we are going to do to you. Individual presentations by newspaper, radio, and TV news reporters/editors; each will also address the implications of social media
- Newspapers/Websites
- Radio/Internet
- Television/Visual Media
- News Media Panel Session
- Case Studies
- Case study: Social media issues and crisis response
- Case study: BCP/DRP/CM for a small regional company
- Case study: BCP/DRP/CM for a large multi-national corporation
- Open class discussion: current issues
DAY 5
- Insights for Your Program and Your Career
- BCM Trends: Inpact on your program and your career
- Leadership insights for the BCP Manager
- Course Wrap-up; Certificates of Completion Awarded
This course is for the Business Continuity, Disaster Recovery, Emergency Management, and Crisis Management practitioner or responder as well as for the executive who oversees these disciplines. Other staff who would benefit from this course include corporate executives, directors, and staff from IT/MIS, Environment Health & Safety, Risk Management, Public Relations, Human Resources, and Security. This course is also suited for federal, state, and local government officials and Emergency Managers.
Both novices and experienced personnel will benefit greatly from this course. If you cannot go, tell your director/executive so he/she can attend to better understand your complex profession