Good communication and planning skills are essential qualities for administrative professionals to enable an organization to run smoothly. This comprehensive course elaborates on two key areas: good interpersonal working relationships to get the best out of other people, for example in teamwork, delegation, assertiveness, meetings and supporting presentations, and effective use of time, for example in setting priorities, managing interruptions, planning projects, developing efficient working practices and writing clearly. This interactive course is designed to help the candidates review and develop these skills so that they can enhance not only their own effectiveness but also that of their immediate colleagues and teams.
At the end of this seminar participants will:
Face-to Face Communication and Interpersonal Skills
Planning & Time Management
Team-Working and Meetings
Managing Information and Written Communication
Supporting Presentations/Improving Teamwork and Systems
Administrative personnel, Supervisors, Administration Officers, Secretaries, Administrative Personnel, Clerks, Document Controllers, Executive Secretaries, Administrative Assistants, Assistant Controllers, Data Loaders, Camp Admins, Projects Administrators, Technical Assistants, Office Administrators & Managers, HR Officers, PA’s & Secretaries, Records Officers, Events Planners & Designers, Event Managers, Project Coordinators, Customer Service Personnel, Procurement Officers, Support Staff, anyone involved in office management and administration skills and practices