- Demonstrate mastery of IFMA's 11 core FM competencies.
- Apply strategic planning to align FM with organizational goals.
- Evaluate best practices in operations, sustainability, and risk.
- Analyze FM financials and build business cases.
- Formulate a personalized CFM exam strategy.
Day 1: Facility Management Fundamentals
- Overview and definition of Facility Management
- Roles and responsibilities of the Facility Manager
- Key Facility Management functions
- Challenges, risks, and strategic considerations
- Strategic facility planning
- In-house services vs. outsourcing
- Outsourcing strategies and supplier selection
- Service Level Agreements (SLAs)
- Facility location and site selection criteria
Day 2: Facility Planning and Space Design
- Engineering planning and facility design principles
- Layout and furniture planning approaches
- Open-plan and closed-plan concepts
- Space planning and analysis tools
- Criteria and adjacency matrices
- Relationship and bubble diagrams
- Block planning techniques
- Facility Management Information System (FMIS)
Day 3: Maintenance, Operations, and Security
- Maintenance and operations management
- Emergency, corrective, preventive, and predictive maintenance
- Facility safety and security management
Day 4: Managing Facility Projects
- Large-scale facility projects overview
- Work Breakdown Structure (WBS)
- Scheduling and Gantt charts
- Resource planning
Day 5: Facility Financial Management
- Evaluation and ranking of facility alternatives
- Weighted decision models
- Facility budgeting
- Financial ratios and trend analysis
- Capital budgeting techniques
- Mid-to-senior facility, operations, and maintenance managers.
- Real estate, property, and asset managers.
- FM consultants and team leaders.
- Professionals with 3-5+ years of FM experience.