This training course on Management Systems Auditor training seminar will give attendees a thorough in-depth knowledge of the International ISO management system standards on quality (ISO 9001:2015), environment (ISO 14001:2015) and occupational health and safety (ISO 45001:2018).
Attendees will be given a detailed understanding of how to audit both supplier companies and their own organization. The emphasis on the results of auditing will be a focus for delegates to assist their own organizations in achieving improved performance in their businesses in the three given areas of quality, environment and health and safety, leading to improved profitability.
This Management Systems Auditor training course is designed to involve all course delegates with a substantial number of team learning exercises
This training course will highlight:
- Understanding of the latest versions of ISO 9001, ISO 14001 and ISO 45001
- Audit planning
- Audit performance to focus on business risk areas
- Audit reporting focusing on added value to delegates’ businesses
- Organizational improvement techniques
Upon successful completion of this course, the delegates will be able to:
- Understand all ISO 9001, ISO 14001 and ISO 45001 clauses and sub-clauses
- Be able to explain to colleagues any detail of ISO 9001, ISO 14001 and ISO 45001
- Plan, conduct and report management system audits
- Be a driving force in an organisation’s improvement processes
- Audit supplier companies to advise on improvement
- Plan and perform added value management system audits focusing on improvement
DAY 1
QUALITY MANAGEMENT SYSTEM (QMS) AUDIT
- ISO 29001:2010 and 9001:2015 QMS International Standards
- Review of 29001 Clauses 4-8 and 9001 Clause 9 Internal Audit Requirements
- Quality System Requirements
- Types and Levels of QMS Internal Audits
- Documentation in the Quality Management System
- Roles and Responsibility of Auditors
DAY 2
AUDIT PREPARATION AND SETUP
- Terminology and Definitions
- Audit Concepts and Principles
- Planning and Conducting Effective Audits
- Producing Audit Programme and Procedure
- Audit Terms of Reference
- Interview and Note-taking Skills
DAY 3
CONDUCTING AN INTERNAL AUDIT
- Internal Audit Process
- Creation of Effective Audit Checklists
- Communications during Audit
- QMS Documentation Review
- Key Personnel Interviews
- Physical Site Observation
DAY 4
PREPARING AUDIT REPORT
- Review of Non-conformities and Observations
- Audit Findings and Conclusions
- Preparation of Internal Audit Report
- Corrective Action Plan
- Presentation of Audit Report
- Monitoring and Close-out of Non-conformities
DAY 5
REVIEW OF INTERNAL AUDIT PROCESS & ASSESSMENT
- Review of Internal Audit Process
- Review of Internal Audit Reporting
- Understand all ISO 9001, ISO 14001 and ISO 45001 clauses and sub-clauses
- Be able to explain to colleagues any detail of ISO 9001, ISO 14001 and ISO 45001
- Plan, conduct and report management system audits
- Be a driving force in an organization's improvement processes
- Audit supplier companies to advise on improvement
- Plan and perform added value management system audits focusing on improvement
Organizational Impact
The organization will gain precise knowledge in how to improve:
- Operational performance
- Environmental performance
- Health and safety performance
Personal Impact
Participants will increase their personal knowledge of and performance abilities as follows:
- Understanding good management practice in quality, environment and health and safety
- Passing on best practice knowledge to staff they meet during audits
- Documenting and presenting to management observations and concerns in a concise manner so that improvement can be ascertained
- Advising their own organization in improvement in quality, environment and health and safety
- Advising supplier organizations in improvement in quality, environment and health and safety
- Gaining knowledge of parts of their organization that they would not normally see, thus offering themselves a greater flexibility to take on responsibilities in a wider range of departments