This practical leadership course will help you achieve your business goals by enhancing your people management skills.

The role of the international manager

• International management competencies
• Personal effectiveness and relationship management Putting it into practice: competencies self-assessment

Keys to personal effectiveness

• Managing yourself and your time more effectively
• Key Performance Indicators(KPIs) for Oil and Gas Companies
• Strategic planning and SMART goals
• Putting it into practice: Developing your SMART management goal and Action Plan

Situational team leadership

• Company culture and structures, policies and procedures : their impact on leadership style
• Team formation and features of effective teams
• Team leadership styles and stages of team development
• Putting it into practice: Team leadership situations

International Influencing Skills

• Management and influencing: position power and personal power
• Your network of influence and how you can enhance it
• Cross-cultural influencing
• Planning to influence: the Persuasive Funnel
• Putting it into practice: Difficult People and Influencing Your Boss

Managing Performance Review

• Benefits of the performance review process
• How to use the appraisal form
• Stages and techniques in performance review
• How to conduct a constructive performance review meeting
• Putting it into practice: Performance review situations

Staff Training and Development

• Assessment of staff training and development needs
• Training, mentoring, coaching and professional development courses
• Follow-up and evaluation of staff development activities
• Putting it into practice: Staff development situations

How to manage and lead change in your organization

• Self-assessment: Your response to change
• Conservers, pragmatists and originators
• Lewin and Kotter’s change models
• Leading change in your organization
• Communicating change through the organization
• Putting it into practice: Assessing a proposed change in your organization

Challenges in 21st Century international management

• The challenges of managing diversity
• Overcoming the tyranny of ‘one right way’ to manage
• Professional development guidelines and learning activities
• Putting it into practice: International Management Lessons Learned and mini-presentations

Managers and professionals working in an international and/or multi-cultural environment who have several years’ experience of management and want to improve their people management and communication skills. This course is also suitable as a refresher programme for experienced managers. The course is also an ideal choice for those who have previously attended MDT’s Leadership and People Management course.