The good and advance laboratory management can motivate dispirited teams of chemists and technicians to accomplish high-quality work. It is very important to the lab supervisors and managers to learn how to create success in their lab. The course is designed to provide an introduction and practical application of quality management in the laboratory according to ISO 17025 certified. It is designed also to understand concepts of personnel specification, job descriptions, how to apply quality standards, how to do health and safety risk assessments, how to develop the technical, and methods in the lab and how to evaluate the lab results.
- To understand how the business processes of a laboratory can be combined effectively with the requirements of ISO/IEC 17025.
- To integrate successfully important aspects that are essential to maximizing gains from the management system.
- To provide an understanding of the roles of the quality manager and technical
- Management.
- To be a good and qualified laboratory boss.
- Introduction to Management
- Organization Structure and Design
- Principle of Leadership
- Power of Influence
- Attributes for Effective Leadership
- Leadership Styles
- Management Function
- Quality Manual ISO 17025
- Management Functions
- Managerial problem Solving and Decision Making
- Human Resource Management (HRM)
- Principles of Collaborative Management: Recruitment, Compensation, Leave Benefits, Employment Relations, Termination.
- Principles of Collaborative Management: Understanding People, Interactive
- Communication,
- Fundamentals of Financial Management: Review of Financial Accounting Concepts, Debits Credits and the accounting Equation, Income Statement, Analyzing the cost of Service.
- Effective Budgeting in the Laboratory.
- Performance Evaluation and Development Guidelines
- Management Requirements by Quality Manual ISO 17025: Organization, Management System, Document Control, Complaints, Improvement, Corrective Action, Preventive Action, Management reviews.
- Environmental Certification and Management Responsibility
The course is of interest to the leaders within a laboratory – laboratory owners, and those who manage any aspect of laboratory operations.