By the end of this course delegates will be able to:

• Develop an understanding human resources development and personnel management practices
• Develop an awareness the advantages of effective human resource management
• Develop awareness of key HR and HRD strategies for improving organizational success
• Understand the application of strategic human resources development and personnel management practices in the workplace
• Effectively apply appropriate practices to specific workplace situations
• Know how to critically evaluate current HR practices
• Be able to introduce an effective recruitment process
• Understand how to get people to work more effectively
• Understand how to help individuals and teams learn
• Be able to identify, plan and evaluate training interventions
• Know how to create an effective structure within HR

Introduction to HRM, HRD and HRP

• Course introduction and objectives
• The context for HR
• Change management
• Human Resource Management V Personnel Management
• Human Resource Development (HRD)
• Human Resource Planning (HRP)
• Strategic HRM – the new HR Strategic Model
• Outsourcing

Resourcing & Recruitment

• The employment psychological contract
• Why do good people leave?
• The process approach to interviewing
• Induction, job descriptions and references
• Personality Questionnaires and forms of testing
• Methods of detecting when applicants don’t tell the truth
• The new recruitment process to avoid litigation
• The value of using assessment centers

Pay & Employee Reward

• Employee motivation
• Salary, bonuses & benefits
• Understanding competencies
• Competency based Assessment
• Competency and performance based pay
• Different structures – different pay and rewards
• Total pay concept
• Salary surveys

Training Learning & Development

• Career management
• Personal development
• Coaching
• Mentoring
• E-learning
• How flat organizational structures and empowered teams affect training and development
• Self-Development
• 360 degree feedback as a development tool

Value for money from HR

• The new HR structure
• New roles within HR
• HR Business Partners
• Value of trend analysis and HRP
• Internal and External Frameworks
• Proving ROI on HR activities

HR practitioners and line-professionals with development or personnel responsibilities, People in HR, Personnel or Training and Development role, Professionals with an interest in people management and development would also benefit.