By the end of this course delegates will be able to:

• Understanding the purpose/usefulness of Human Resources (HR)  policies and procedures
• Learning how to write and develop HR policies and procedures
• Learning formulas for determining if a policy or procedure is discriminatory
• Being familiar with the differences between policies and procedures

DAY 1

• Human resources management defined
• The role of the HR professional
• Key human resources management activities
• Human resources planning

DAY 2

• Ten top writing tips
• Writing for electronic usage
• Will it/can it be translated?

DAY 3

• Human resources policies
• Human resources procedures
• A brief example of a policy and a procedure
• A partial list of policies
• Whose job is it anyway – the role of managers

DAY 4

• Basic guidelines for having human resources policies
• The development process
• Policy contents and exclusions
• Importance of statutory inclusions
• Develop HR policies – practical

DAY 5

• Main considerations in developing HR procedures
• The development process
• Develop HR procedures – practical
• The uses and design of forms

• Managers
• Supervisors
• Executives
• Anyone involved in HR planning
• Anyone who need to sharpen his knowledge and skills in writing HR policies and procedures