By the end of this course delegates will be able to:

• Understanding the value of employee engagement to an organization
• Learning how to measure the level of employee engagement in their organization
• Being familiar with designing, carrying out and interpreting engagement surveys
• Identifying and developing the required change initiatives
• Understanding the impact of engagement on business performance

DAY 1

• Introduction to employee engagement
• Why employee engagement is important to an organization?
• How to measure engagement in an organization?
• Employee engagement - from people to profits
• The doom and gloom of a disengaged workforce

DAY 2

• Understanding the drivers of engagement
• The right and wrong drivers
• The main pillars of engagement
• The engagement model
• The benefits of a committed workforce

DAY 3

• Employee engagement designing and conducting
• Employee engagement analyzing and interpreting the data
• How good or bad are you in employee engagement?
• Reporting on employee engagement surveys
• Giving employees feedback

DAY 4

• The talent war – the cost of losing it
• Closing the engagement gap
• Involving and empowering employees
• Building the employee brand 
• Building high performance teams

DAY 5

• Developing an engagement strategy
• Tools, tips and advice for employee engagement
• Communication and engagement
• CEO - chief engagement officer
• Leadership that ignites passion
• Using metrics to stay on track
• The change competencies

• Managers
• Supervisors
• Business owners
• Top management for small and medium enterprises
• Those who are interested in increasing their managerial skills to effectively and efficiently manage